Service & Support
When shopping in our online shop, you can use different types of vouchers. After you logged into your user account, you can start your purchase. As soon as you chose one or multiple articles and added them to your cart, you can type your promo code into the text box "Do you have a promo code?". Please make sure, that there is no backspace infront or behind the
By pressing the button "Add voucher" the code will be activated. Your discount will now be deducted from your order total.
You will receive promo codes exclusively from TSG 1899 Hoffenheim Fußball-Spielbetriebs GmbH. Loyality is very important for us, therefore you could receive a promo code after a purchase in our online Shop or during special promotion campaigns for registered customers.
You can redeem your voucher in our official Online Shop at shop.achtzehn99.de.
Promo codes do not apply to other services of the TSG 1899 Fußball-Spielbetriebs GmbH.
The validity of the vouchers depends on the corresponding campaign and therefore can vary. Please pay attention to the terms of the respective campaign. Certain articles, e.g. sale articles, might be excluded from promo code usage. Vouchers are personalized and cannot be transferred to a third party.
Our customer service is available Monday through Friday from 10 am to 6 pm.